• COLOR
  • MARKET
  • PRICE

We appreciate your interest in Charles River Apparel!

Charles River Apparel utilizes a superb network of decorators, promotional product distributors, team dealers, college bookstores as well as resort and retail stores across the United States and internationally to distribute our products.

If you are looking to purchase apparel for your company, school or team, please click HERE to find a location near you..

* Required field

If you are looking to become a Distributor of our award-winning apparel styles, please take a moment to answer the questions below. All fields are mandatory to process your request.

  • Not Applicable Amazon
    Etsy Facebook
  •    I give permission to be emailed
    marketing information from Charles River Apparel.
  •    For all other correspondence,
       Customer Service can be reached by
       telephone at 800-225-0550 or by fax at 781-793-1135.
  • Charles River Apparel Inc. // Terms & Conditions


    Thank you for choosing the Charles River Apparel brand. Before we can consider your account for setup, please ensure you read and understand the terms & conditions of sale. The individual completing this form must have the authority to set up an account with Charles River Apparel and will have access to all account information including your accounts payable status and any edits to payment methods as well as your customer profile (including "Ship-to" addresses). The individual who completes your company's registration must also act as administrator of the registration process for all other employees registering for this site.

     Prices:

    All prices are effective for merchandise shipped after September 1, 2015. Constantly changing market conditions may require in-season price adjustments without notice. Our website reflects suggested retail prices for blank goods (non-decorated) sizes up to XL.

     Website Free Freight Promotion:

    All web orders 21 pcs or more will receive FREE UPS GROUND shipping PLUS pay no upcharges for sizes 2XL-6XL when placed on our website. When an order is placed on our website of 21 pcs or more your account will automatically be defaulted to free UPS ground shipping. Free freight is eligible on blank garments (non-decorated) placed on our website at www.charlesriverapparel.com and shipped to a single address in the continental United States. If you choose another shipping option for freight you will pay for that shipping method. Free freight does not apply to shipments that ship via trucking company or that incur extra services (inside delivery, lift gate, residential delivery, COD orders, etc). Distributors must log in to www.charlesriverapparel.com and order via our checkout system to receive free freight benefits–phone/fax/emailed/decorated orders are not eligible. Some customers due to special terms or separate contracts are not eligible for our free freight program. Free freight only applies to regularly priced items & does not apply to samples. Free freight promotion is subject to change/end at any time without notice.

     Shipping   Handling:

    All prices are F.O.B. Sharon, MA. A $2.95 handling fee is applied to every order. Orders placed on our website that are eligible for free freight are excluded from handling fees.

     Lost or Damaged Shipments:

    Claims for lost cartons or for merchandise damaged during shipment must be made within 3 days of receipt.

     Returns:

    Returns must be made within 60 days if a sample order, or 30 days if a regular order. Returns cannot be accepted without a RA (return authorization) number issued by our Customer Service department written on the box. Merchandise received without the appropriate RA number will be refused. Closeout and discontinued merchandise is not returnable. Health department regulations stipulate that all merchandise returned for repair or credit must be cleaned or washed by the customer if it has been worn. It is the responsibility of the customer, contract printer and embroiderers to inspect all merchandise upon receipt for correct style, color, size and quantity prior to decorating or altering in any way. If any discrepancies exist Charles River Apparel must be contacted within 72 hrs of delivery to notify or request an RA number. Embroidered or decorated items may not be returned or exchanged unless there is a manufacturer defect.

     Restocking Fees:

    Merchandise returned to us because of refused shipments or customer error will be subject to a 10% restocking charge, in addition to freight charges and C.O.D. charges.

     Drop Shipments:

    For Purchase Orders that require multiple drop shipments, a per-shipment fee may be assessed.

     Product Guarantee:

    All clothing is guaranteed for materials and workmanship upon original sale of garment to the Charles River Apparel Distributor. Should a defect be discovered, the garment may be returned for credit or replacement by the Charles River Apparel Distributor. No returns are accepted from End Users/Consumers directly to Charles River Apparel.

     Shade Variances:

    We have made every effort to control shading variations, but exact color matches cannot be guaranteed from dye lot to dye lot or from knit to woven fabrics. If jacket and pants are intended to be used as a set, please notify our Customer Service Dept. upon placing your order. All garments must be inspected before decorating.

     Donation of Returned Items:

    Charles River Apparel is proud to run the Charles River Cares™ Program which has utilized thousands of returned, damaged and distressed apparel to help those in need across the country and internationally. Any items you are returning may be used in conjunction with this program or may be re-sold. If you do not wish your goods to be used in this program please email us at http://www.charlesriverapparel.com/ and indicate your company name and return authorization number and clearly indicate that you "do not wish to have your goods donated." You will receive a confirmation from us specifically addressing your request, confirming that the goods will not be donated or re-used in any manner.

     Trademarks/Representation:

    No customer ('distributor') of Charles River Apparel shall act, or represent to any party, by implication or otherwise, to be Charles River Apparel or to sell/distribute Charles River Apparel’s product on behalf of Charles River Apparel. No customer shall re-sell Charles River Apparel product to a third party or another entity for resale. Customer acknowledges that Charles River Apparel is the owner of all trademarks, service marks, trade names, marketing materials and other intellectual property in association with our products. Purchasing Charles River Apparel product does not give the customer any right or interest in any intellectual property or trademarks of Charles River Apparel. No Charles River Apparel trademarks, trade names, marketing materials or other intellectual property names shall be used or registered by the customer or used as part of customer’s internet domain names, email addresses, meta tag or key word, including shown through an affiliate or third party (including but not limited to third party websites), without Charles River Apparel’s express written consent, which consent may be revoked at any time.

    By selecting the "I Agree" on this you agree to manage your employees’ access to this web site as well as abiding by the policies and procedures stated above. You also agree that your company will take financial responsibility for all orders placed by your employees.

    If a customer fails to comply with any of our stated policies, Charles River Apparel may, in its sole discretion and judgment, terminate the relationship with the customer. In the event of such termination, all advertising, sale or display of Charles River Apparel trademarks, products and other materials by the customer shall cease immediately.

  •   * I have read and my company agrees to Charles River Apparel`s Terms & Conditions
  • Charles River Apparel Inc. // Business Agreement Policy


    In order to maintain the upstanding brand name of Charles River Apparel and our trademarks, as well as maintain a positive working environment for our employees, all customers of Charles River Apparel are subject to the following outlined terms and conditions. If a customer fails to comply with the policies stated herein, Charles River Apparel may, in its sole discretion and judgment, terminate the relationship with the customer. In the event of such termination, all advertising, sale or display of Charles River Apparel trademarks, products and other materials by the customer shall cease immediately.

     

    SALES POLICY

    I.  Charles River Apparel will sell our products only to authorized customers who, in the sole discretion and judgment of Charles River Apparel, do not advertise, promote, distribute, sell or market in any way that disparages, misrepresents or injures Charles River Apparel’s reputation, brand name, products and/or goodwill;

    II. Charles River Apparel will sell our products only to authorized customers who, in the sole discretion and judgment of Charles River Apparel, do not distribute or sell products employing any illegal or deceptive selling practices including, but not limited to, ‘loss leader’ pricing.

    III. Charles River Apparel sales policy is classified as ‘restricted for customers.’ A variety of factors are considered when opening customer accounts including, but not limited to, product lines the customer carries, markets the customer targets and sells, industry affiliations and geographic location including, but not limited to, the existence of other customers in the area. CRA's customers, unless determined by CRA in its sole and absolute discretion, are prohibited from selling CRA apparel on e-commerce websites such as Amazon.com, Etsey, and EBay.

    IV. No customer of Charles River Apparel shall act, or represent to any party, by implication or otherwise, to be Charles River Apparel or to sell/distribute Charles River Apparel’s product on behalf of Charles River Apparel. No customer shall re-sell Charles River Apparel product to a third party or another entity for resale.

    V. All customers shall cooperate and deal professionally with Charles River Apparel and its employees, officers, representatives and agents at all times.

    VI. Charles River Apparel maintains a “Minimum Retail Account Policy”. To open a retail account with Charles River Apparel, customer must place an initial minimum stocking order of $500.00. Additionally, customer must order a minimum of $1000.00 within a 12 month period to remain active.

    Termination: Charles River Apparel reserves the right to terminate any customer relationship in its discretion and judgment at any time whether for a violation of these sales policies or otherwise.

     

    TRADEMARKS

    I. Customer acknowledges that Charles River Apparel is the owner of all trademarks, service marks, trade names, marketing materials and other intellectual property associated with Charles River Apparel products. This agreement does not give the customer any right or interest in any intellectual property or trademarks of Charles River Apparel. No Charles River Apparel trademarks, trade names, marketing materials or other intellectual property names shall be used or registered by the customer or used as part of customer’s internet domain names, email addresses, meta tag or key word, including shown through an affiliate or third party (including but not limited to third party websites), without Charles River Apparel’s express written consent, which consent may be revoked at any time.

     

    MINIMUM ADVERTISED PRICE (MAP)

    I. All Charles River Apparel prices are subject to change without notice. Charles River Apparel assumes no responsibility and shall incur no liability whatsoever if price change notices are not received. Merchandise is subject to change or withdrawal, or may be temporarily or permanently out of stock. Charles River Apparel assumes no liability for delays in product availability or for failure to deliver product for any reason, including due to any inability to obtain supplies. Charles River Apparel reserves the right to add service, handling or other fees to its pricing at its discretion at any time and without notice.

    II. Customers may not sell, advertise or promote Charles River Apparel products, or cause the products to be advertised or promoted at prices discounted below our published MAP Pricing (reference “MAP Policy and Pricing”).

    All questions regarding this Agreement shall be directed, in writing, to: Charles River Apparel, Attn: Legal Counsel, 1205 Providence Highway, Sharon, MA 02067, USA. Charles River Apparel will not, under any circumstances, discuss the business dealings of any authorized customer with any other authorized customer. Charles River Apparel reserves the right to elect not to enforce advertising price policies for high volume orders or under special contractual agreements and reserves the right to modify or amend these policies unilaterally, at any time or without notice.

  •   * I have read and my company agrees to Charles River Apparel`s MAP & Business Policy
  •   * Agree to purchase at least 48 units on initial order

After receiving the above information we will review you account for set-up consideration. Please allow a minimum of 48 hours to review your application. If you have an order pending on your account's approval, please call our customer service team at 800-225-0550 and we will do our best to expedite the application process. Thank you.