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Charles River Apparel was founded in 1983 by Walter Lipsett, who envisioned a clothing line that combined the New England concepts of value and performance. For the first few years the company sold mainly rainwear for men, women and children exclusively to large retail stores. Walter sold the business to his son Barry in 1993 after Walter and Barry brought the business into the promotional products industry for which they knew would allow them to grow the company nationwide. This emerging market along wit...

Position: Distribution/Decoration Hybrid Overview: This position will be a hybrid of two existing functions. The primary responsibility will be working with the Distribution team picking and packing blank customer orders and other warehouse related activities. The secondary responsibility of this function will be the operation of the in-house embroidery equipment to decorate internal as well as customer orders on an as-needed basis. Key Accountabilities: Pick and pack customer orders as instructed by ...

Social Responsibility & Compliance Charles River Apparel is committed to improving workers lives and working conditions by being a member of Fair Labor Association and requiring all factories to comply with FLA standards. In addition to the Fair Labor Association Charles River is requiring all factories to apply for at least one of the two social compliance organizations by December 2016: 1)WRAP: Worldwide Responsible Accredited Production – A global leader in social compliance and a trusted...

Position Overview Reporting to the Inside Sales Manager, the Inside Sales Representative will work in partnership with 3-4 Outside Territory Managers to maximize sales productivity for their shared territories. Together, they will focus on growing various level accounts in the territory via outbound calls, marketing activities, follow up on opportunities, sample sales and other activities designed to grow key account relationships and increase sales. Key Accountabilities Source new sales opportunities ...

Digital Marketing Coordinator                                                  The Digital Marketing Coordinator will support and optimize digital marketing activities and programs, primarily relating to social media and email marketing. Reporting to the Director of Marketing Operations, the Digital Marketing Coordinator will execute the strategic business objectives of the organizat...

Charles River Apparel is committed to improving workers lives and working conditions by being a member of Fair Labor Association and requiring all factories to comply with FLA standards. In addition to the Fair Labor Association Charles River is requiring all factories to apply for at least one of the two social compliance organizations: 1)WRAP: Worldwide Responsible Accredited Production – A global leader in social compliance and a trusted independent supply chain partner for dozens of companies...

Privacy Policy At Charles River Apparel, we value and respect indivudial privacy. As part of our commitment to provide exceptional customer service and protect your privacy, we've outlined our privacy policy which includes information we collect, how it is handled, and the steps we take to ensure that it remains protected.  Routine Information Collection All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, ti...

Customer Service Representative     Reporting to the Senior CS Supervisor, as a member of the Customer Service Team your goal is to provide customer care befitting the outstanding service reputation Charles River Apparel is known for.  Increasing customer loyalty and retention, as well as being an outstanding teammate, are among the expectations of this exciting role. You will achieve this through inbound and outbound phone calls, sales support and data entry, using technology tailo...

IT Help Desk Technician    Position Overview: Charles River is looking for an IT Helpdesk Technician to provide fast and useful technical assistance on computer systems to company’s users. This role requires a “hands on” approach to provide maintenance of the computer environment, understanding the technical issues, resolving the problems, and supporting the internal IT Helpdesk.   Key Accountabilities: Use technical expertise and understanding of business needs ...

Director of Customer Care   Position Overview   The Customer Service Director will direct and oversee all aspects of the organizations policies, objectives and initiatives as it relates to Customer Service (Blank and Decoration). The position is responsible for the creation and management of all required reports to Sr. Management on operational metrics and key performance measurements. The Director will provide direction, training and support to the individual Customer Service team members. Al...

Logistics & Compliance Specialist   Position Overview: Reporting to VP of Production, the Logistics & Compliance Specialist is a split position that will handle all shipping and logistics as well as factory compliance for Charles River Apparel. The position will be responsible for overseas factory communication, shipping coordination, and maintaining the CRA Compliance program. The position is detail-oriented and excellent follow up skills and communication are key. The position ensures ...

Sales Administrative Assistant This role provides a diverse range of administrative support and sales operations duties to the Vice President of Sales, while also helping to ensure smooth internal and external communications and planning on behalf of the VP of Sales.  This role will also support sales function with special projects and event planning as needed. The person in this role must be a self-starter that is able to interact effectively with employees, management team members, customers and ot...

Marketing Administrator   Position Overview: The Marketing Administrator position will require a person who is an organized self-starter who will thrive in an evolving entrepreneurial kind of job environment. Every day will offer a new type of hands-on challenge to run within a fast-paced, team-oriented environment. The responsibilities of this position include a range from administrative tasks, such as maintaining the marketing calendar and communicating tasks and actions to coordinating and ex...

Terms and Conditions Charles River Apparel prides itself on our quality, service, and style. We try to provide a high level of service with clear policies that make doing business with us an easy and enjoyable process. Sales Policy: In order to maintain the upstanding brand name of Charles River Apparel and our trademarks, as well as maintain a positive working environment for our employees, all customers ('distributors') of Charles River Apparel are subject to the following outlined terms and conditi...

Terms of Use Charles River Apparel prides itself on our quality, service and style. We try to provide a high level of service with clear polices that make doing business with us an easy and enjoyable process. Sales Policy: In order to maintain the upstanding brand name of Charles River Apparel and our trademarks, as well as maintain a positive working environment for our employees, all customers of Charles River Apparel are subject to the following outlined terms and conditions. If a customer fails to...

Position:  Human Resources Administrative Assistant Reports To:  Director, Human Resources Status:  Full time, hourly non- exempt position Reporting to Director of Human Resources, the Human Resources Administrative Assistant position is to support the Human Resources department in carrying out various human resources functions in compliance with company policy, state and federal laws and regulations. This role will be responsible for day-to-day HR activities, as well as being involved in ...